faq
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frequently asked questions
Here you will find the most important information about our accommodations – brief, clear, and without the search. Simply select Eifel21, Eifel17+4, Eifel17+6, or Talblick9 above and expand the questions: Check-in & Check-out, occupancy, amenities, Wi-Fi, parking, pets, highlights, and everything regarding final cleaning. This way, you’ll know what to expect in two minutes – and can start looking forward to the Eifel right away.
Eifel21 – The Holiday Home
9 guests (+ 2 children)
5 bedrooms
2 bathrooms
Wi-Fi
Grill
Table tennis
Garden
Bar
How many people can stay at most?
The accommodation can host up to 9 guests and two children.
How many bedrooms/bathrooms are there?
The accommodation has 5 bedrooms and 2 bathrooms.
When are check-in and check-out?
Check-in is possible between 4:00 PM and 10:00 PM, and check-out is before 11:00 AM.
How does check-in work (key/code)?
Check-in is self-service via a lockbox.
Are pets allowed?
Dogs are explicitly welcome at the accommodation.
Is there Wi-Fi (and is it suitable for remote work)?
Wi-Fi is available in the accommodation.
Is there parking?
Parking is available at the accommodation.
Are bed linen and towels included?
Bed linen, towels, and kitchen towels are provided for your stay.
What kitchen equipment is available?
The kitchen is very well equipped and includes an induction stove, oven, microwave, dishwasher, toaster, kettle, hand mixer, and two coffee machines (filter and Nespresso).
Is there a washing machine/dishwasher?
Both a washing machine and a dishwasher are available in the accommodation.
What are the highlights (outdoor/entertainment)?
Highlights include a large outdoor area with a terrace, barbecue, and fire pit, as well as additional leisure facilities such as table tennis and darts in or near the garage. There is also an honesty bar offering drinks, payable by cash or QR code.
How quiet is the location and what is nearby?
The accommodation is quietly located close to nature at the edge of the village and is ideal for a relaxing break and shared outdoor activities.
How does final cleaning work?
The accommodation is professionally cleaned after each stay, and the cleaning fee is listed separately during the booking process.
Eifel17+4 – The Apartment
4 guests
2 bedrooms
1 bathroom
Wi-Fi
Parking
Pets
Balcony
Entertainment
How many people can stay at most?
The accommodation can host up to 4 guests.
How many bedrooms/bathrooms are there?
The accommodation has 2 bedrooms and 1 bathroom.
When are check-in and check-out?
Check-in is available from 3:00 PM, and check-out is before 11:00 AM.
How does check-in work (key/code)?
Check-in is self-service via a lockbox; you will receive the code and further information in the booking portal before arrival.
Are pets allowed?
Pets are allowed in the accommodation.
Is there Wi-Fi (and is it suitable for remote work)?
Wi-Fi is available, and there is also a workspace suitable for focused work.
Is there parking?
Parking is available directly on the property.
Are bed linen and towels included?
Bed linen and towels are included in your stay.
What kitchen equipment is available?
The kitchen is fully equipped and includes a dishwasher, oven, toaster, cooking utensils, and a basic supply of oil, spices, salt, and pepper.
Is there a washing machine/dishwasher?
A washing machine (including detergent tabs) and a dishwasher are available.
What are the highlights (outdoor/entertainment)?
Highlights include valley views from the balcony and, in the living room, a smart TV, foosball table, and cozy seating areas.
How quiet is the location and what is nearby?
The accommodation is very close to nature near forests and meadows; nearby attractions include a via ferrata and the Mosenberg volcanic adventure park, while destinations such as Meerfelder Maar and Manderscheid are within a short drive.
How does final cleaning work?
The accommodation is professionally cleaned after each stay, and the cleaning fee is listed separately during the booking process.
Eifel17+6 – Japandi Stay
6 guests
3 bedrooms
1,5 bathrooms
Wi-Fi
Espresso machine
Wine cooler
Terrace
Pets
How many people can stay at most?
The accommodation can host up to 6 guests.
How many bedrooms/bathrooms are there?
The accommodation has 3 bedrooms and 1.5 bathrooms.
When are check-in and check-out?
Check-in is available from 4:00 PM, and check-out is before 11:00 AM.
How does check-in work (key/code)?
Check-in is self-service via a lockbox, and you will receive the code shortly before arrival.
Are pets allowed?
Pets are allowed in the accommodation.
Is there Wi-Fi (and is it suitable for remote work)?
Wi-Fi is available, and there is also a workspace for remote work or focused tasks.
Is there parking?
Free parking is available directly on the property.
Are bed linen and towels included?
Bed linen and towels are included in your stay.
What kitchen equipment is available?
The kitchen includes an induction cooktop, an espresso machine, and a 2-zone wine cooler.
Is there a washing machine/dishwasher?
A dishwasher is available in the accommodation.
What are the highlights (outdoor/entertainment)?
Highlights include a spacious terrace with wide views, a smokeless fire bowl, and a premium Japandi design concept with marble and gold elements.
How quiet is the location and what is nearby?
The accommodation is located in a scenic setting in the Volcanic Eifel; for groups of up to 10 people, a second apartment in the same house can also be booked on request.
Are there special house rules (visitors, parties, smoking)?
The applicable house rules, including visitor, party, and smoking policies, are listed in the booking portal and are binding.
How does final cleaning work?
The accommodation is professionally cleaned after each stay, and the cleaning fee is listed separately during the booking process.
Valley view9 – The Architect-Designed House
10 guests (+ 2 children)
5 bedrooms
3,5 bathrooms
Wi-Fi
Fireplace
View
Garden
Sauna
How many people can stay at most?
The accommodation can host up to 10 guests and 2 children.
How many bedrooms/bathrooms are there?
The accommodation has 5 bedrooms and 3.5 bathrooms.
When are check-in and check-out?
Check-in is available from 4:00 PM, and check-out is before 11:00 AM.
How does check-in work (key/code)?
Check-in is self-service via a lockbox.
Are pets allowed?
Pets are allowed in the accommodation.
Is there Wi-Fi (and is it suitable for remote work)?
Wi-Fi is available in the accommodation.
Is there parking?
Free parking is available directly on the property.
Are bed linen and towels included?
Bed linen and towels are provided for your stay.
What kitchen equipment is available?
The kitchen is fully equipped and includes a fridge with freezer compartment, stove and oven, dishwasher, coffee machine, toaster, blender, as well as dishes and cooking utensils.
Is there a washing machine/dishwasher?
A washing machine and a dishwasher are available in the accommodation.
What are the highlights (outdoor/entertainment)?
Highlights include a fireplace with firewood, a table tennis table, books and board games, child-friendly amenities such as a baby cot and toys, as well as a terrace, balcony, garden, fire pit, barbecue, and an outdoor sauna.
How quiet is the location and what is nearby?
The accommodation is quietly located in the nature of the Volcanic Eifel with panoramic and valley views, ideal for hiking, cycling, and varied day trips.
How does final cleaning work?
The accommodation is professionally cleaned after each stay, and the cleaning fee is listed separately during the booking process.